Nestlé faces Facebook crisis over Greenpeace rainforest claims
Like it or not, warts and all, your reputation is now on-line for all to see. The critical points are:
i. Are you keeping an eye on it?
ii. Are you listening to what’s being said?
iii. Is someone sufficiently senior and competent engaging with your audience and responding appropriately?
Read PR Week’s report on the current Nestlé situation: